Summary

7 Years of experience in Telecom and Software Industry

TechArete Pvt. Ltd Islamabad

A full Service Product Development Company
Sales Marketing Strategist May 2013 to Present
Developing and maintaining relationships with Companys new and existing client base in addition to selling Companys product portfolio, ensuring client satisfaction and developing new business opportunities.
Seeking out and identifying new business opportunities, initiating communication with decision makers to assess their needs and selling Companys products and services.
Confidently presenting Company to prospective, new and existing clients. Independently and successfully negotiating and closing deals.
Develop the annual marketing plan for the organization for strategic market planning market research programs and control of the marketing budget.
Work with the Business Unit Manager and Account Manager to prepare proposal plans that meet the objectives of the proposal budget and timeline.
Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives.
Develop, launch, maintain and evaluate comprehensive social media strategies that adapt and change based on company goals and objectives.
Manage and improve lead generation campaigns measure customer behavior through Google analytics.
Oversee the development of content for posting, monitoring online competitor presence and perceptions, research blogs and other channels for industry relevance and identification of new trends, and maintaining content calendars at ideal intervals.
Promote with Digital marketing assets, Create and improve content for corporate marketing collateral, website, blog, social media, and other initiatives.
Articulate Case Studies, product and service offerings, key benefits and messages for business using B2B marketing.
Manage projects on time and on budget as well and demonstrate decision-making abilities around investment alternatives that maximize return.


Mobilink (PMCL) -VimpleCom Islamabad

NOC Statistical Expert- Network Operations Centre Sep 2011 to Apr 2013
Down Time Analysis of all the sites degrading network performance and follow-up with the Regional Team for the issues.
WO analysis of OSV vendor and evaluating their performance KPIs.
Follow up with Regional OAN teams regarding the daily outages for depicting the availability as per the persistent issues.
Data provisioning, and supporting all other departments in improving Network Quality.
Analysis of Fiber Outages Nationwide depicting the degradation in service.
Initiated a Project depicting the major factors / Sites contributing in continuous degrading the Network performance and follow up with Regional Teams for permanent Resolution based on the weekly evaluation
Evaluation of vendorsPerformance based on SLAs.
Analyzing and resolving Core trouble tickets.

Associate Technical Budgeting Apr 2011-to-Aug 2011
Dealt with Accruals and Budgeting of Technical Departments
Resolved 80 Payment issues in coordination with all the departments under technical.

Operations Core Network Nation Wide Support Team Feb 2007 -to-Mar 2011
Nationwide support to all regional NSS teams in the Operation Core Network (OCN) Department
Major projects and details of accomplishments are
Project Management for core network (NSS) roll out
Analysis of Network performance with level II teams for core network entities.
Resource optimization and management in core network entities.
Ensuring Pre-launch testing of new NDC series and resolving issues faced in it.
Ensuring deletion of Extra/Junk Cell IDs pending at OCN.
Issuance of Test Numbers/SIMs
Routing/dial ability issues.
Raising Purchase Requisition on Oracle systems and follow up with Purchase Order
Coordination with Feedback Technical (Quality of Service) and GR to get NSS issues resolved.
Coordinating numbering implementation at IT and billing end.
Verification of CDRs (pre-paid/post-paid) at mediation.
Ensuring the definition of internal external Trunk groups along with their reconciliation at billing/mediation.
Planned and Controlled Budgeting for Opex and Capex Classifications.
Developed SOPs to streamline the processes and ensure their effectiveness.
Prepared consolidated trends of IN and Valista on Weekly Basis
Handling of Repair Return cycle of all faulty modules (Siemens, Alcatel, Huawei, For NSS, VAS), which involved handling faulty items request, applying for RMA's, liaising with Vendor, Finance Logistics and all Regional teams.
Tracking and Distribution of NSN, Huawei and Alcatal equipment and maintaining Spare Pool updates.
Managed and monitored of all shipment process like from warehouse to shipping abroad, distributing repaired or new purchased equipment to regional teams and regional warehouses.
Budget forecasting of equipment based on past trends forecasting of usage of equipment based on installed base.
Raised inter-departmental Purchase Requisition on Oracle systems and deal with Purchase Order mechanism.

Brand Ambassador for Branding Campaign 2010
Successfully promoted Mobilink's image as an employee over different types of media.
Advertisements were displayed on Billboards, Dawn news and The News via print and electronic media all over
Pakistan